• Banner2
  • Training Videos
  • Banner1
  • Regulation Slider

jurys inn


ACE Conference & AGM 2019

Friday 10th May 2019 – Saturday 11th May 2019

Jury’s Inn Hotel - 31 Keel Wharf, Liverpool L3 4FN Liverpool


Friday 10th May 2019

13.00 – 13.45  Registration – Buffet Lunch

13.45               Welcome &  Introduction – Chair

14.00               – Scott Doyle, Treasurer, Commsave Credit Union (Confirmed)

                        Does your credit union struggle to recruit younger directors and follow an achievable succession plan to replace founder members? Commsave Credit Union does not struggle with this problem. Find out what they are doing to get new younger directors onto their Board.


                        “Cyber risks pose a threat to all financial services firms. Firms should be aware of the threat and be able to defend themselves effectively and respond proportionately to cyber events.” FCA

Is your credit union protected as far as it can be from cybercrime attacks? Andrew will tell you what needs to be in place, within your IT infrastructure, in order to address basic weaknesses and prevent the most common types of attacks.


15.30               Tea & Coffee

15.45               Tackling the Poverty Premium – How to mitigate the risk of lending to the most vulnerable sectors of society -  Rev. Iain May – Castle Community Bank

16.30                The Changing Role of the Credit Union Director – Has the Senior Managers Regime made Directors less accountable? – Paul Jones – Head of Research Unit for Financial Inclusion (RUFI) - Liverpool John Moores University (Confirmed)


17.15           - Conference closes


17.15-18.00     Fringe Meetings


19.30-23.30     Evening Meal & Entertainment


Saturday 11th May 2019


8.45 - 9.00                   Tea, coffee and biscuits

9.00.  – 9.45                Ciara Forde  - Financial Conduct Authority – Regulatory Update from the FCA – Focus on Governance  (Confirmed)

9.45  – 10.30               Marcela Hashim –  Financial Services Regulator - Prudential Regulation Authority – Regulatory Update from the PRA (Confirmed)

10.30 – 11.00              FSCS - Guest Speaker – (TBC)

                                    Single Customer View overview and update.

11.00 – 11.30 - Dina Devallia - Credit Union Insolvency Expert and Financial Services Director at PKF-Littlejohn LLP –  Why have more than 40 credit unions become insolvent over the past 6 years and what is the effect of reputational damage on their neighbouring credit unions. (Confirmed)

11.30 – 12 noon – Fiona Archbold – Former director of Kensington & Chelsea Credit Union, which collapsed in October 2018, explains what caused K&C to go into Administration (Confirmed)

12.00 – 13.00              2019 AGM  

13.00 – 13.45              Lunch served in Restaurant            

13.45– 15.15               Afternoon Workshops

Workshop 1 – How to attract more Payroll members – Gail Irvine  – Senior Policy and Development Officer, Carnegie UK Trust

 – Credit Union Consortium – Connecting credit unions and the Scottish workforce. (Confirmed)



Workshop 2  - Collaborative credit union working in the north west – Angela Fishwick – CEO – Unify Credit Union (Confirmed)



Workshop 3 – What can we learn from undertaking Member Surveys? – Gareth Evans – Financial Inclusion Centre (Confirmed)





15.15               Conference closes

How to join ACE

Why should you affiliate yourself with ACE? click here to find out

Apply here to become affiliated

ACE on Facebook

Facebook page for ACE
Check it out and like/follow for latest updates.

2024 Ace Conference

The ACE Credit Union Services invites you to our cornerstone event of the year!

 🗓 Dates: 31 May – 1 June 2024
📍 Location: Leonardo Hotel, Derby, DE1 3DB


New CEO Appointed

ACE is happy to announce that we have now recruited Carmel Swan as our new CEO to replace Bill Hudson who served as CEO for more than 9 years.

For the full story and info click here