Recommended Service Providers

The following are recommended by ACE Credit Union Services

Please note:
ACE recommends these service providers because we feel that the service is of a high standard at reasonable costs. ACE does not act as a broker nor receive any commission.

What Credit Union Computer software is recommended?

ACE recommends the Conaccess system on the basis that it is straightforward to use, reasonably priced, with on-going support.  ACE can provide training in the operation of this system. 

Contact:    John Nugent of e-CFS

Tel: 01943 855717/855718 or 0808 234 9828
Fax: 01943 855719
Mobile: 077 789 34125

Web site: or

(Conaccess is working in partnership with Electronic Channel Financial Services)

What provision is there for insurance cover for the Fidelity Bond, Shares and Loans?

ACE recommends insurance cover provided by Credit Union Consultants Ltd. and a booklet explaining their policy and costs is available from ACE. However, credit unions are free to make their own arrangements.  All credit unions are required by law to have Fidelity Bond insurance.  Insurance cover for shares and loans are optional, but are of great benefit to credit union members anf their credit union. Contact:

Credit Union Consultants Ltd.

Registered office: 45 Milton Terrace, North Shields, NE29 OPB

Office: 1, Trevor Terrace, North Shields, NE30 2DG

Tel:       0191 258 3838 Mobile:   07799 451458
Fax:       0191 258 3841

What banking services are recommended?

ACE recommends Unity Trust Bank which specialises in providing banking services to trade unions and credit unions.  The Unity Trust Bank operate a Credit Union Development Fund which makes grants to credit unions and study groups which have an account with Unity Trust Bank.  Contact:

Unity Trust Bank plc
Nine Brindleyplace
4 Oozells Square
B1 2HB

Tel: 0121 616 4114
Fax: 0121 631 2365


What auditing services are recommended?

All credit unions must have an independent chartered accountant and registered auditor to audit the accounts annually.

ACE recommends Business Focus Systems Ltd. which has specialised in auditing mutual benefit organisations such as Friendly Societies, Clubs and Credit Unions for over 25 years. The firm audits more than 25% of the credit unions in England and Scotland, with 8 experienced staff who are fully conversant with the legislation and regulations governing credit unions.  The firm runs regional discussion sessions for the credit unions it audits and aims at being proactive and helpful, whilst maintaining independence as auditors.

Contact: Business Focus Systems Ltd.
4 Chevin Mill, Leeds Road
Otley LD21 1BT
Tel: 01943 855 700
Fax: 01943 855 701